Shipping Policy

Processing time

Orders are processed and dispatched within 1-2 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking as soon as your order ships.

Delivery estimates (United States)

• Standard shipping: 3-7 business days after dispatch.
• Tracking is emailed to you for every order.
• Free shipping is included on all U.S. orders.

Order tracking

Once your order ships, we email you a tracking link. Please allow up to 48 hours for tracking to update after you receive it.

Incorrect address or failed delivery

Please double-check your shipping address at checkout. If a package is returned to us as undeliverable, we will contact you to arrange re-shipment. Re-shipping due to an incorrect address may incur an additional shipping fee.

Lost or stolen packages

If tracking shows delivered but you have not received your order, contact support@thyroi.com within 14 days and we will help you locate it or make it right.

International orders

We currently ship within the United States. If you are outside the U.S. and would like to order, email us and we will let you know if we can accommodate you.